Policies

Jump to: How ordering works · Shipping · Returns · Privacy

How ordering works

There is no payment on this website. When you tap Reserve and send the form, you are sending a reservation request. We call you to confirm stock and freight to your address, and payment is taken on that call. Only after payment is your generator ordered from the manufacturer and shipped freight to your home.

Shipping policy

• Generators ship by freight directly to your home.
• Freight is calculated for your address at order time, charged to you, and confirmed with you before any payment is taken.
• Installation is separate from the equipment and freight. It is quoted as a firm price after your free home assessment.

Returns policy

• 406 Generators does not accept returns.
• If Generac authorizes a return, it is handled under Generac's terms only: prior written permission from Generac is required, freight is prepaid by the buyer, a restocking charge may apply, and the unit must be in new, restockable condition.
• Defects are handled through the manufacturer's warranty and authorized service — not through returns to 406 Generators. Call us and we'll help you start a warranty claim.

Privacy policy

When you contact us or send a form on this site, we collect the information you provide — such as your name, phone number, email, and address. We use it only to respond to your inquiry, prepare quotes, and fulfill your order (including sharing your delivery details with the freight carrier and the manufacturer as needed to ship your generator). We do not sell your personal information.

Questions about this policy, or want your information removed? Call or text (406) 629-2110.